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Customer Services & Quality Assurance

To find out more about the role of the Customer Services and Quality Assurance Department click here>>

The ISTD has a number of policies and procedures that can be found in this section of the website, simply click on the links below.

Quality Assurance Reminders
Enquiries & Appeals Procedure
Customer Service Policy
Equal Opportunities
Customer Complaints Procedure
Procedures for Malpractice
Child Protection
 
 

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