International Liaison Officer
The ISTD is currently recruiting International Liaison Officers to cover the following global regions:
- Australasia and Oceania
- North America (including Central America and the Caribbean)
Job description and details
Responsible to: CEO
Responsible for: ISTD Local Representatives
Main purpose of role: To raise the profile of the Society in allocated regions and promote ISTD services to all prospective teachers and students, and to support Headquarters (HQ) in the expansion of the Society's international activities and contribute to the growth of ISTD membership both strategically and operationally.
KEY AREAS OF RESPONSIBILITY
- Set key performance indicators with Line Manager in accordance with the strategic plan and produce a time line in which they will be achieved and associated budget. Attend regular telephone / video meetings with HQ to update and monitor the progression of strategic aims.
- Monitor the target market and local competitors and initiate relationships with other educational, arts-orientated institutions or governing bodies. Provide HQ with associated briefing notes and statistical data.
- Ensure all existing and potential stake holders are treated in an appropriately professional manner.
- In liaison with HQ, research target markets to identify areas where the ISTD can establish new business. Assist with projects and initiatives to build and consolidate new relationships.
- Cultivate strong relationships with Local Organisers and current members and advocate for the benefits of following the ISTD syllabus and examination system.
- Encourage teachers’ participation in CPD and promote progression to our higher level teaching qualifications, so that our members remain informed and continue to build on their skills.
- Pro-actively encourage membership retention. Keep regular contact with both active and lapsed members. Identify problems and barriers that may be hindering members and raise these with HQ in order to plan solutions.
- Work with Line Manager and the Marketing Department to produce bespoke publications to target both existing and emerging markets. Ensure that courses and events are effectively promoted through e.bulletins and social media.
- Regularly review Local Liaison developments and operations and feedback to HQ. Submit quarterly reports to HQ detailing activities undertaken and proposed plans for the coming year.
- Carry out any other duties as might reasonably be required to support the effective running of the Society in the allocated countries.
Note: Budget and schedule of meetings to be set with Line Manager.
- Significant experience in working with communities across a wide geographic spread within a dance, awarding body or arts environment.
- Fluent in both local language and English.
- Excellent organisational and presentational skills. Ability to research and report on findings clearly.
- Proven strong project management experience and ability to generate new ideas.
- Creative approach to marketing and promotion.
- Drive and determination to initiate action and achieve results.
- Excellent IT skills and ability to analyse, report and manipulate data.
- Strong communication and negotiation skills at all levels. Adept at problem solving.
- Experience of managing both people and projects and the ability to motivate others.
- A commitment to the principles of equal opportunities and diversity and the application of these throughout all activities.
- Ability to respect confidentiality, prioritise workload, meet deadlines and work collaboratively.
- Highly motivated, professional and positive attitude.
- Experience of international sales and relationship/account management.
- Knowledge and experience of marketing campaigns and engaging with customers via social media and through the latest digital and mobile technologies.
- Experience of using CRM databases to manage existing and potential customer relationships, sales campaigns, trends and results.
- Understanding of awarding organisation regulatory compliance.
- Willingness to travel to other countries within the global region.
- Conversant in another language.
- Applicants must be based on the global region they are applying to represent
- Please clearly indicate the global region for which you are applying in your covering letter
- Indicative hours: 7 hours (1 day) per week
- Salary: available upon request
How to apply
Please email email@example.com with a comprehensive CV and a supporting covering letter stating your region of interest and suitability for the role. Please ensure that your application reflects how your skills and experience match the criteria on the person specification. Deadline for submission is Friday 24th May 2019.