All applications and timetables should be submitted through Quest, our online examinations system.
As a member you will have been sent information and log-in details for Quest. If you are new to Quest, easy-to-understand training videos and technical support guides can be found here.
If you need further assistance processing applications, timetabling, candidate entries or fee payments, please contact the Examinations team.
It is a good idea to register all your new candidates with us – it doesn’t matter when they are likely to take an examination, but it will speed up your entry at that time if all your pupils already have their pin numbers. The entry ages for our examinations vary depending on the type of examination and the Faculty, so please check their ages against what they are working towards, as it is very upsetting for the candidates if we have to refuse entry close to an examination. Children who were born in the summer may pose a problem if you hold examinations before their qualifying age – so we do make an extra allowance of 60 days from the examination date to include those who otherwise would fall outside the entry criteria. When you have new, very young students, look carefully at their ages to make sure that they are in the right group for their age.
We encourage candidates with disabilities to enter examinations.
Please see the Equal Opportunities policy for guidance, and the Application for Reasonable Adjustments form which can be downloaded, completed and returned by email or post to the Customer Services and Quality Assurance department.
An Application for Reasonable Adjustments form must be completed and sent to the Customer Services and Quality Assurance department each time the candidate takes an examination as their condition and the requirements of the examination may vary over time.
It is important though, that teachers and parents realise that the reason for requesting the information is to make sure that we have time to adjust the examination conditions if necessary, and to fully discuss and inform the examiner.
Sometimes, it is important for us to just let the examiner know so that they can identify the candidate but in addition changes can be made depending on the candidate’s disability, for example by allowing extra breaks and more time. It does not change the standard of the marking, as this would be unfair to all other candidates, so it is important that teachers and parents consider the reason for them taking the examination, especially if there is a chance they might not meet the minimum standard. It is important that the process is handled and recorded fully by the department, and teachers are requested to send the Application for Reasonable Adjustments form direct to Customer Services and Quality Assurance at least three weeks before they submit the timetable entry, so that adjustments can be made as necessary.
We appreciate that often a child with a disability may wish to take part to be like everyone else, but in some cases, this could mean they will not pass the examination, so in such cases please contact the Customer Services and Quality Assurance Department who are happy to discuss and advise, especially in complex situations.
Over 700 such candidates entered our examinations in the last year, at all levels and with many different types of disabilities. Feedback from them shows that they were happy with their experience, the challenge it presented to them and gained satisfaction in their achievements.
JANNE KARKKAINEN, DIRECTOR OF EXAMINATIONS
The information we need in order to make any reasonable adjustment, including just informing the examiner of any medical condition, is regarded as sensitive data under the GDPR Regulations.
This means that we need the candidate’s signed consent if they are over 16, or the parent’s/carer’s signed consent for a child – NOT yours as the teacher. Application forms have been redesigned to include this, and we must reject them if not properly signed.