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ISTD will, in most cases, try to resolve complaints by informal means in the first instance.  
 
Please complete this form with the necessary information.

All fields are required unless otherwise stated.

Complainant details

Who is your complaint about? Is it a person – or people – or a department? State their relationship with ISTD (e.g., a member, an employee, a contractor)

What is your relationship with the subject of your complaint?

Briefly state what you are alleging happened – or didn’t happen.

What would you consider to be a reasonable outcome if your complaint is upheld?

If you agree to ISTD seeking an informal resolution, please indicate this here and submit the form. You do not need to complete the remaining sections at this stage. The Policy and Governance Manager will contact you to discuss next steps and request any 

Describe each allegation separately. List the evidence that supports the allegation.  For some examples of evidence, please read the guidance document "Steps to writing an effective complaint"

Verification

Please click the box to indicate you are a human rather than an automated system completing this form.

Last step