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The Policy and Governance department supports people with queries about our policies and how we apply them or who have concerns related to safeguarding, or who wish to make a formal complaint.

Contact :

  • For information about our policies and procedures and how we apply them


  • For information related to our registration with Companies House
  • For information related to our registration with the Charity Commission
  • For information about the ISTD’s structure, its leadership and how it is managed
  • To make a formal complaint (see Complaints Policy and Procedure on the website)
  • To provide information relevant to an existing formal complaint


  • For information about the ISTD Vetting and Barring Scheme (in association with Due Diligence Checking Limited)
  • For information about your DBS status
  • To raise or discuss a safeguarding concern with the Society’ Designated Safeguarding Officer (see Safeguarding policy on the website)