All fees must be paid in full, with cleared funds, before bookings close for the course. Delegates may only attend once payment has been made. Payment will not be accepted on the day of the course unless under exceptional mitigating circumstances where this has been formally agreed by Education and Training.
Cancellations must be made via email to email@example.com
- For any cancellations made less than 21 days before the event, the ISTD will retain 50% of the total booking fee.
- For any cancellations made less than 14 days before the event, the ISTD will retain 75% of the total booking fee.
- For any cancellations made less than 7 days before the event, the ISTD will retain the total booking fee.
Under exceptional circumstances or where a doctor’s certificate is provided a full or partial refund may be given at the discretion of the Education and Training department.
In the event that event delivery is affected by a local lockdown or any other force majeure, we will do our best to make alternative arrangements in order to ensure the course can go ahead. However, if this is not possible, delegates will be contacted and offered a refund or a credit note.
Where the attendee tests positive for Covid-19, via a PCR or lateral flow test, and the period of compulsory self-isolation means they are unable to attend the event - a full credit note will be issued. Credit note is to be used within 24 months of the event date and refunds will not be issued.
Delegates are advised to book refundable travel and/or accommodation, as the ISTD will not refund any incurred costs if the event does not take place.
This does not affect your statutory rights.
Certificates of attendance will be sent to each delegate via email as a PDF document, after the CPD event has taken place. The CPD hours on the certificate will reflect the time attended by the participant with time deducted for late arrival or early departure from the session.
The Imperial Society of Teachers of Dancing has the right to refuse bookings on the grounds of health and safety.
Course delegates are responsible for their own personal property and safety.
The Imperial Society of Teachers of Dancing reserves the right to record any CPD for the purpose of further training.
Filming /photography / recording of any content displayed or discussed during the class is not permitted by any delegate.
All work displayed is the intellectual property of the Imperial Society of Teachers of Dancing and appointed lecturers.
Behaviour and Conduct
Should any delegate display behaviour or conduct that is not deemed appropriate or respectful during or after the event then they may be asked to leave for the benefit of the other attendees.
How we use your information
Any concerns should be emailed to firstname.lastname@example.org