Booking Conditions
All fees must be paid in full, with cleared funds, before bookings close for the course. Delegates will only be provided with zoom details and have access to online courses once payment has been made.
Each participant (irrespective of whether they are sharing a studio or device) is required to pay for their individual place on the course. Zoom details must not be shared or distributed to any party that has not paid and booked with Education and Training.
Cancellations must be made via email to coursebookings@istd.org
- For any cancellations made less than 10 days before the event, the ISTD will retain 50% of the total booking fee.
- For any cancellations made less than 7 days before the event, the ISTD will retain 75% of the total booking fee.
- For any cancellations made less than 4 days before the event, the ISTD will retain the total booking fee.
Under exceptional circumstances or where a doctor’s certificate is provided a full or partial refund may be given at the discretion of the Education and Training department.
In the event that delivery is affected by a local lockdown or any other force majeure, we will do our best to make alternative arrangements in order to ensure the course can go ahead. However, if this is not possible, delegates will be contacted and offered a refund or a credit note.
This does not affect your statutory rights.
Further Information
We cannot account for the strength of delegate internet connection and ask that each attendee check the connection before each course. In the case of loss of connection part-way through a course, refunds will not be given. Where possible, we may offer you an alternative course to attend. This will be at the discretion of the Director of Education.
Certificates of attendance will be sent to each delegate via email as a PDF document, after the CPD event has taken place. The CPD hours on the certificate will reflect the time attended by the participant with time deducted for late arrival or early departure from the session.
The Imperial Society of Teachers of Dancing has the right to refuse bookings on the grounds of health and safety.
Course delegates are responsible for their own personal property and safety. Delegates are advised to follow the health and safety guidance for participating online:
- Ensure the space is appropriate and safe for movement and that all potential hazards have been cleared.
- Ensure the space is light, well ventilated and at an adequate temperature for the activity.
- Ensure that you are physically warm and ready for an activity.
- Take part in the activity according to your own ability and environment.
ISTD zooms and webinars are hosted to try and create a safe and secure environment by identifying all parties within the course. Where it is not possible to identify a registered name or person then the individual may be removed from the course. Should a person be displaying inappropriate conduct* or behaviour * during a course then they would be removed.
There should be no other adult in the room with the delegate observing during the course without the prior knowledge and permission of the Imperial Society of Teachers of Dancing.
The Imperial Society of Teachers of Dancing reserves the right to record any online CPD for the purpose of further training.
Filming /photography / recording of any content displayed or discussed during the online class is not permitted by any delegate.
All work displayed is the intellectual property of the Imperial Society of Teachers of Dancing and appointed lecturers. Recording the lectures would be a breach of copyright and anyone found doing so may be removed from the session and future bookings.
Imperial Society of Teachers of Dancing will process your personal information in accordance with our privacy policy. Please refer to our privacy policy which can be found in full on our website, www.istd.org
Any concerns should be emailed to coursebookings@istd.org
*Inappropriate conduct or behaviour – conversations of a sexual, political or religious nature that do not relate to the learning objectives of the course, harassment/intimidation of the lecturer/host or delegates, use of expletives or derogatory language. Behaviour and conduct that is disrespectful and does not comply with ISTD Equity Diversity Inclusion and society values.
