· All fees must be paid in full at the time of booking in order to secure graduation tickets.
· Payment on the day of the event is not acceptable.
· Bookings cancelled In advance of the day will not be refunded unless a medical certificate is provided or under exceptional circumstances. The ISTD also reserve the right to retain all or part of the event fee should the cancellation be made with more than one month’s notice.
· Due to the nature of the event the ISTD is also unable to refund any participant who is unwell and unable to attend the event on the day.
· Due to the nature of this event and venue capacity, bookings may close early if maximum numbers are reached. In this instance, graduates will invited to the following event.
· Delegates are advised to book refundable travel and/or accommodation, as the ISTD will not refund any incurred costs if the event does not take place.
· Delegates should inform the ISTD of access needs or special requirements at the time of booking so that we can make reasonable adjustments where possible and ensure that we can facilitate and support the delegate or guests.
· Delegates are responsible for their own personal property during the event itself. The ISTD cannot accept responsibility for any loss, theft or damage caused to personal effects.
· Travel to the event is the responsibility of the delegate. The ISTD cannot refund any individuals/s should they arrive late or miss the event entirely.
· The Imperial Society of Teachers of Dancing has the right to refuse bookings on the grounds of health and safety.
